2024 © Humango
Updated May 21, 2021
Humango, Inc. is committed to protecting and respecting your privacy. We understand that, for best use, our Products may require you to provide us with certain personal information. This policy describes the types of personal information, also known as Personal Data, we collect and how we maintain the privacy of that information.
Anyone who visits our public websites (“Sites”), including but not limited to https://www.humango.ai and any of our Affiliates’ sites,
Anyone who requests information by e-mail or telephone,
Anyone who provides User Content or uploads Personal Data to our Products or sends such information to us,
Anyone who applies for a job with us,
Anyone who purchases, licenses, or Uses our Products (including our mobile app "Humango: AI training planner") through us or our resellers, or our Affiliates, or
Anyone who participates in any survey or contest.
Users of any of third-party products provided by us or our Affiliates, retailers, or Business Partners.
Users of any of our Products accessible through any of our downloadable or Internet-based programs or applications or through any of our Affiliates, retailers, or Business Partners.
We do not knowingly collect Personal Data from anyone under the age of majority in your location without parental or guardian consent. Our Products are directed at people who are at least the age of majority where they live and may only be Used by minors with parental or guardian consent. If you believe your child has provided us with information or has purchased a subscription to our Products without your consent, please contact us by email at email@example.com and we will promptly delete such Personal Data.
We do not share, sell, or rent Personal Data to or with unrelated third parties without providing you a choice. Personal Data that you provide to us while using our Products may be used to contact you for promotional offers, marketing programs, or other communications from us, our vendors, contractors, Affiliates, licensors, licensees (other than you), or Business Partners. If you are accessing or using our Products as an employee, volunteer, or contractor, please be aware that your employer may have authorized us to use and/or share Personal Data.
Our Business Partners who have access to your Personal Data in connection with providing services to us or you are required to keep your Personal Data confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing or to market products or services to you as long as you have the option to opt out of that communication. Only your email and first and last name will be used by Business Partners for the purpose of marketing products or services.
We automatically collect Personal Data when you access our Site, or otherwise purchase a subscription to our Products. The types of information we collect may include:
We may also collect data about you from third-party sources, e.g.,
We may also derive information or draw inferences about you based on the other types of data we collect. For example, we may infer your location based upon your IP address or that you are interested in purchasing a particular Product based upon your browsing behavior on our Site.
We use your Personal Data to take necessary steps to respond to a request and/or to perform services requested. In addition, direct marketing is necessary for the legitimate business interests we are pursuing.
You may unsubscribe from emails at any time by clicking on the “unsubscribe” link in the emails you receive.
Your Personal Data is available to our employees, Affiliates, and Business Partners with a legitimate business need, such as resellers or distributors who are working with you, our marketing team, order fulfillment team, operations team, survey processors, contest judges, customer relationship management software providers (CRM), and credit card processors.
We do not request or require you to provide any other special categories of Personal Data including, for example, genetic data, biometric data, or information relating to your racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical health, or sexual orientation. If we become aware of any such data having been submitted to us, we will, where reasonably practicable, endeavor to delete it. We do not monitor communications between Clients, so if you have an issue with Personal Data that you have uploaded, please contact us at firstname.lastname@example.org.
Because of the nature of our Products, we may possess backup information of your Personal Data that may include health information. This information belongs to you and is held in confidence. If you cease to use our Products, we will anonymize or pseudonymize the information so that it cannot be associated with you. You may contact us to delete your Personal Data, however, you will no longer be able to use your subscription to our Products and subscription fees are NONREFUNDABLE.
We will only disclose your Personal Data to law enforcement, government authorities, and/or legal counsel if required by applicable law to:(a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce our Terms; and (c) protect, investigate, and deter against fraudulent, harmful, unauthorized, unethical or illegal activity.
A “Cookie” is a small amount of data generated by a website and saved by your web browser. We use the below types of Cookies in connection with our Products. Outside the European Union or European Economic Area, accessing our Sites constitutes consent to our use of the Cookies detailed below. For Site visitors and/or Clients located in the European Union, we will ask for your consent to these Cookies except for Strictly Necessary Cookies, if any, without which our Products will not function. For more information on how Cookies function and disabling Cookies, consult your browser’s “Help” button.
Strictly Necessary Cookies. These Cookies are required for you to purchase a subscription to our Products. Our third-party processor requires this Cookie to process payments without storing your credit card information on its own servers. Without these Cookies, services such as e-billing and shopping carts cannot be provided.
Google Analytics Tracking Cookies. This type of Cookie allows us to understand more about Product Users and Site visitors, such as the number of visitors, details of the devices used to access our Products, which Site pages are accessed, and the various time details per visit.
|Until the tab is closed
|Until the tab is closed
|Until the tab is closed
|1 year 11 months
|Until the tab is closed
|Until the tab is closed
YOU MAY DISABLE COOKIES IN YOUR BROWSER SETTINGS. PLEASE KEEP IN MIND, DISABLING ALL COOKIES MAY IMPAIR PRODUCT FUNCTIONALITY AND YOU MAY NOT BE ABLE TO SUBSCRIBE TO OR USE OUR PRODUCTS.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit https://www.allaboutdnt.com.
WHERE WE STORE YOUR PERSONAL DATA
While no server can be completely secure, we make reasonable efforts to ensure that these servers are kept in a secure, locked environment with restricted access and we have on our own, and in conjunction with the third parties who operate the servers, established physical, electronic, and procedural safeguards to protect Personal Data.
We have implemented a variety of technical and organizational measures to protect Personal Data from loss, misuse, unlawful processing, unauthorized access, disclosure, copying, alteration, and destruction. These include limiting access to the databases to a limited number of authorized staff who are required to maintain the information as confidential. Further, access to the databases is password protected. We also have in place audit logs, intrusion detection software, anti-virus or malware protection, and system integrity tools to further protect data stored on these databases.
Where we have provided you (or where you have chosen) a password that enables you to access certain portions of our Products, you are responsible for keeping this password confidential. You are responsible in protecting your account by not sharing your password with anyone.
While we make reasonable and industry-standard efforts to ensure the integrity and security of our network, Products, and systems, we cannot guarantee that such security measures will prevent third-party “hackers” from illegally obtaining information.
We cannot be, and are not, responsible for circumvention of any privacy settings or security measures contained in our Products, including the illegal acts of third parties (such as criminal hacking).
We disclaim any and all liability for disclosure of any information obtained due to errors in transmission or the unauthorized acts of third parties as more specifically detailed in our Disclaimers. ANY TRANSMISSION OF DATA THROUGH OUR PRODUCTS IS AT YOUR OWN RISK.
Our Products (including our Sites) may, from time to time, contain links to and from the websites of third parties. We only link to the home page of third-party content. If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any Personal Data that may be collected through these websites or services. This includes any posting you may make on our social media page(s); which page(s) are controlled by such third-party social media sites.
We urge you to exercise care when providing information to anyone and to check the policies and terms of all third-party websites before you submit any Personal Data.
We may use third-party advertising companies to serve ads when you visit our Sites or subscribe to our Products. Such third-party companies may use information (not including your name, address, or e-mail address) about your visits to this and other websites to provide advertisements on sites, goods, and services that may be of interest to you. If you would like more information about this practice, and to know your choices about not having this information used by these companies, please review your rights at the Network Advertising Initiative.
When you use features such as social networking, chat rooms, or forums, you should take precautions not to submit any Personal Data that you do not want to be seen, collected, or used by others.
Clients may use our Products to communicate with other subscribers, to create a ‘tribe’ within our Products, and to may make contact with, and/or engage, coaches. As with any social media or engagement, we urge you to exercise caution. There is no substitute for good judgment. As examples only: Do not meet anyone in any private, secluded location. Do not give money to someone you do not know. Do not share your personal information (Personal Data) with anyone you do not know. If you believe you are in any imminent danger, contact your local police or dial 9-1-1.
The amount of time we hold your Personal Data will vary but will not be kept for longer than is necessary for the purposes for which it is being processed. We will retain your Personal Data in accordance with the following criteria:
We will retain your Personal Data solely for the legitimate business purpose of responding to your request or inquiry and to communicate with you regarding our other Products. You may opt out of such communications at any time and you will be provided with that opportunity within each communication.
We will retain your Personal Data indefinitely while you maintain a subscription to our Products. When you stop subscribing to our Products, we will retain your Personal Data for a reasonable period of time in order to allow you to download any database information, if any, stored therein. Thereafter, any Personal Data will be anonymized or pseudonymized so that it cannot be connected with a particular individual, entity, or IP address.
If you provide us with a username for online payments or credit card information, we, or our Business Partners, such as credit card processors may maintain that information for as long as you maintain your subscription in order to accept or send automatic payments. If you provide such information for one-time payments, we will delete such information as soon as the one-time transaction is completed.
Typically, you have the following rights:
To exercise your rights, you may make an inquiry by sending an email request directly to the Data Compliance Officer at email@example.com. In some cases, you may need to discuss deletion with your school, club, or group if you access our Products through your such school, club, or group.
We will respond to your request in accordance with the laws that apply to you. When you make your request, we will maintain your request and related Personal Data as we maintain other Personal Data in order to respond, after which time we will delete the Personal Data provided in the request.
Access requests are free; however, we reserve the right to charge a reasonable fee to comply with your request when your request is unfounded or excessive.
Where we transfer Personal Data relating to individuals located in the EU or the European Economic Area to third parties, we will endeavor to enter into Data Transfer Agreements based on the EU model clauses. We will endeavor provide reasonable, industry-standard technical and organizational measures to protect Personal Data from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access.
Any communications or activities, online or in-person, you may have with third parties through your subscription to our Products is your responsibility and you indemnify us, and hold us harmless, from any liability resulting from such communications or activities. This includes, without limitation and by way of example only, personal injury, property damage, attorneys’ fees, costs, and any amounts paid in settlement. Please consult our disclaimers within our Online Terms and Conditions for more information.
Under California’s "Shine the Light" law, and once per year, California, U.S. residents who provide personal information in obtaining products for personal, family, or household use are entitled to request and obtain from the seller the customer information shared, if any, with other businesses for their own direct marketing uses.
If applicable, this information would include the categories of customer information and the names and addresses of those businesses with which we shared customer information during the immediately prior calendar year. If you believe this law applies to you, please send an e-mail message to Data Compliance Officer at firstname.lastname@example.org with "Request for California Privacy Information" in the subject line and in the body of your message. We will provide the requested information to you at your e-mail address in response only if the law applies to you.
We will maintain your request and the customer information you provided in that request for ninety (90) days to ensure you do not have any follow-up questions. After that time, the information associated with your request will be destroyed. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
In addition, if you are a California resident, the California Consumer Privacy Act (“CCPA”) requires us to disclose the following information with respect to our collection, use, and disclosure of Personal Data.
If you reside in California, you have the right to:
You may make these requests by calling or mailing us at email@example.com with "Request for California Privacy Information" in the subject line and in the body of your message. After submitting your request, please monitor your email for a verification email. We will provide the requested information to you at your e-mail address in response only if the law applies to you.
If this law is applicable to you, we are required by law to verify your identity prior to deleting your Personal Data in order to protect your privacy and security. If you make a request to delete your Personal Data, our Products, or some of them, may no longer be available to you. Subscription fees due and/or paid are not refundable.
Please note that you may designate an authorized agent to exercise these rights on your behalf by providing written materials demonstrating that you have granted the authorized agent power of attorney. If an authorized agent submits a request on your behalf, we may need to contact you to verify your identity and protect the security of your Personal Data. We will not discriminate against you if you choose to exercise your rights under the CCPA.
We will maintain your request and the Personal Data you provide in that request for ninety (90) days to ensure you do not have any follow-up questions. After that time, the information associated with your request will be deleted.
Please be aware that not all businesses are required to comply with California’s Consumer Privacy Act (“CCPA”) requirements, and not all information sharing is covered by such CCPA. Only information covered will be included in our response.
Attention: Data Compliance Officer firstname.lastname@example.org
U.S. Tel: (832) 835-8193 (ask for the Data Compliance Officer)
If you are located in the European Union/European Economic area and are still concerned that we are not complying with our obligations under the General Data Protection Regulation (“GDPR”) or another applicable regulation or statute, and/or that we are not handling Personal Data responsibly and in line with good practice, you may raise a concern with the UK Information Commissioner’s Office (“ICO”). Concerns may be reported online at: https://ico.org.uk/concerns/handling/ or by calling 0303 123 1113.
Attn: Data Compliance Officer
210 Cactus Court
Boulder, CO 80304
Please make sure that you identify the Product or website through which you submitted Personal Data to enable us to identify your records. We will respond to your communications within thirty (30) days unless your request involves information that requires significant and/or unusual research.